|
|
|
 |
Clientele CRM Home ::
Clientele SDK ::
Clientele eMarketing
Clientele Sales ::
Clientele Support
Clientele Support
Deliver Responsive, World-class Customer Support
Key Features:
- Contact Management
- Case Management
- Case Routing / Queue Management
- Knowledgebase
- Product Tracking
- Return Material Authorisations (RMAs)
- Warranty / Maintenance Agreements
- Link Products with RMAs
- Link Products with Warranty Maintenance Agreements
- Automated Case Escalation
Clientele CRM Suite Customer Support delivers a complete call management and problem resolution tool set for supporting external customers. Clientele Customer Support enables businesses to manage--even anticipate--the support needs of customers. With Clientele Support, businesses can stay connected to their customers and provide timely, accurate, and complete assistance via phone, e-mail, or the Web.
|
|
| |
|
